Returns & Exchanges
At Abed Tahan, we strive to ensure your complete satisfaction with every electronics purchase. If you are not entirely happy with your order, you can return or exchange eligible items within 7 days of delivery, provided they are in their original packaging and condition.
Initiate Request
Contact our customer service team via phone or email with your order number and proof of purchase to start the return process.
Package Your Item
Ensure the product is placed back in its original manufacturer box with all included accessories, manuals, and warranty cards intact.
Verification Inspection
Our technical team will inspect the device to confirm it is free from user-inflicted damage and that the serial numbers match our records.
Refund or Exchange
Once approved, you can choose between a direct exchange for a new unit or a refund issued via the original payment method or store credit.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing